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Periodic evaluation of potential activityowners (claimed activity) 
You may have noticed that IdeaJam now looks a bit different. That's because we are testing out some new themes that will be included with IdeaJam V2.0 coming in 2012. If you have any feedback about the new themes we would be happy to hear what you have to say. Please drop us a note.

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: Integrate Lotus Workflow applications in AdminP user rename requests (Lotus Workflow - Thorsten Seidel - 06/23/2011)
: Periodic evaluation of potential activityowners (unclaimed activity) (Lotus Workflow - Dirk Stelloh - 09/24/2009)
: Lotus Workflow
: activityowner, workflow, evaluate, periodic, out-of-office, ooo, ooop
: Dirk Stelloh4955 24 Sep 2009
:
: / Email
Lotus Workflow features a great out-of-office handling. It evaluates the potential activityowners to the surrogates if none of the configured activityowners is in the office. But some cases are not handled well:
 
Scenario: Claimed activitiy - Leaving unexpected
  • A workflow is routed to a group of persons.
  • John Doe claims the job.
  • John Doe does not finish the job but is unexpectedly unavailable for a longer period of time.
  • The job cannot be processed by anyone until an administrator reroutes the job.
 
Better: Allow to configure jobs to be put back into the status unclaimed after a configurable amount of time (of inactivity?), so the other potential activityowner can claim and finish the activity.



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