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Improved Follow-up Flagging in Lotus Notes 
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: Lotus Notes Virtual Folders (Notes Client - Brad Heaton - 06/24/2009)
: Notes Client / Other
: follow-up
: Brad Heaton892 24 Jun 2009
:
: / Email


I have a request for improvement on the follow-up flagging in Lotus Notes. This is one feature where Outlook 2003-2007 has a much better model and the feature I probably miss most in Notes.

Currently (even in version 8.5), Notes is limited to three hard-coded flag priorities and only a "Quick Flag" option on the toolbar and right-click menus. Outlook allows multiple priority flags and makes it easy to flag an email with a priority from either the toolbar or the right-click menu. Notes seems to have the foundation to be able to do this as well without a major overhaul of the feature - and possibly even do it better. Used properly, this feature in Outlook improves productivity and makes it easy to quickly prioritise email for later review and response.

Therefore, I propose that the follow-up flagging feature in Lotus Notes be extended as follows:
  • Allow the color and priority of flags to be editable by users or at least by the Domino administrator via a policy setting
  • Provide more than three priorities of flags, preferably configurable by the end-user or Admin, but at least increase the number available to five (5)
  • Improve both the toolbar and the right click menu in Notes to allow for the selection of the priority of flag to be set on a document rather than just the "Quick Flag" option, which allows only one default priority setting. The user should not have to set and then edit the flag to change the priority to what they want.
  • Extend the new right-click menu in Notes 8.5 to include the "Follow-up / New Notices / To Do"window in the left lower-hand corner of Notes. This currently uses the old mechanism.
  • Set flags using metadata tags to provide for more flexibility in the use of the flag data (see related Idea)



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