: 4399 | 106118 | 11884
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: -3 : 2 : 5 |
When you close the message (in the screenshot), it begins to appear cyclically, once every half-minute.
If the Notes Client has been loaded, then after you receive this message the Notes Client is unavailable, it has to shoot with killnotes.exe. If the Notes Client was not loaded (applacation Symphony starts with a shortcut), then after you receive this message the process notes2.exe have to remove from Task Manager manually... I believe that if the Symphony is something wrong, then that is no reason to hang the Notes Client, and you? P.S. OS WinXP sp3.
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1) David Hablewitz13448 (03 Sep 2010)
Call 1-800-426-7378 or log in to passport advantage and click on one of the links to support/help. There are about six or seven links labeled support or help on that page. Good luck finding which one will actually get software support. Better yet, just use the phone.
My point is, this is not an enhancement idea.
My point is, this is not an enhancement idea.
2) Vlad Sh10117 (03 Sep 2010)
David
You can imagine that tens-hundreds of thousands of users do not speak english? Naturally, none of them will go on some english-language websites and make phone calls, even for me it is a problem..
IBM representative of our country was removed from his responsibilities (reception bugs from users, the translation into english and placing them where necessary) early in the 2000's. Therefore refer to them does not make sense. The most that can be heard in response: "Wait for the next service pack."
With regard to this idea, it is not to engage in sophistry, such as "click on one of the links to support / help" and so on, and take note of the bug as soon as possible to issue a correction.
You can imagine that tens-hundreds of thousands of users do not speak english? Naturally, none of them will go on some english-language websites and make phone calls, even for me it is a problem..
IBM representative of our country was removed from his responsibilities (reception bugs from users, the translation into english and placing them where necessary) early in the 2000's. Therefore refer to them does not make sense. The most that can be heard in response: "Wait for the next service pack."
With regard to this idea, it is not to engage in sophistry, such as "click on one of the links to support / help" and so on, and take note of the bug as soon as possible to issue a correction.
3) David Hablewitz13448 (03 Sep 2010)
Your point is valid. That is a problem and one that IBM should fix. What good is support if they don't know your language?
Who have you talked to about this problem? You should have a sales support or someone that you can tell. If you are paying for support, you should be able to submit bugs too. I have worked providing international support. I understand how frustrating it can be for you. If anyone else reading this has suggestions for who Vlad should contact to address the support issue, please post.
Who have you talked to about this problem? You should have a sales support or someone that you can tell. If you are paying for support, you should be able to submit bugs too. I have worked providing international support. I understand how frustrating it can be for you. If anyone else reading this has suggestions for who Vlad should contact to address the support issue, please post.
4) Michael Tassati3918 (04 Sep 2010)
this is a support question - not an idea
5) Vlad Sh10117 (07 Nov 2012)
Status changed to Withdrawn
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