Same for this one. Call technical support at 1-800-426-7378 begin_of_the_skype_highlighting              1-800-426-7378      end_of_the_skype_highlighting or log in to passport advantage and click on one of the links to support/help. There are about six or seven links labeled support or help on that page. Good luck finding which one will actually get software support. Better yet, just use the phone. While you're there ask them to clean up the passport advantage website.

My point is, this is not an enhancement idea.

David
You can imagine that tens-hundreds of thousands of users do not speak english? Naturally, none of them will go on some english-language websites and make phone calls, even for me it is a problem..
IBM representative of our country was removed from his responsibilities (reception bugs from users, the translation into english and placing them where necessary) early in the 2000's. Therefore refer to them does not make sense. The most that can be heard in response: "Wait for the next service pack."

With regard to this idea, it is not to engage in sophistry, such as "click on one of the links to support / help" and so on, and take note of the bug as soon as possible to issue a correction.
I doubt very much that no one has seen these errors, because they periodically come up for about a year. This just shows how the company treat to such things (as I mentioned earlier), and what it prioritizes...

this is a support question - not an idea. you should bring an idea for better support or quality management.